After your purchase, your status upgrade will begin processing within one business day. We'll send you an email confirmation when processing begins.

Your account will be upgraded within 5-10 business days of purchase.

Your status is valid until March 1, 2026.

To renew your Pualani Platinum status, we'd love your business again.

Due to Hawaiian Airlines system limitations, we can’t apply this direct upgrade to the same HawaiianMiles account multiple times, so the renewal must be applied to a new HawaiianMiles account that we'll create for you. You'll simply maintain Pualani Platinum status on a different HawaiianMiles account number.

That depends! For perks that rely on space being available on the plane, like first class upgrades, you’ll receive the upgrade if complimentary upgrade seats are available to status-holders.

You’ll always receive other perks, like free checked bags and lounge access, as long as you hold status.

We process this upgrade by applying a corporate promotion to your Hawaiian Airlines account, which grants your purchased status. We need your account credentials to add the promotion to your account. 

We'll automatically request your credentials after you place your order. Your credentials are stored securely using bank-grade encryption and are removed from our systems after your upgrade is complete.

As a precaution, we recommend changing your credentials after your upgrade is complete.

Please see our frequently asked questions page for more information.

After submitting your account information, you're done! Your purchase includes a direct upgrade to Pualani Platinum status on your HawaiianMiles account.

Completing a minimum number of flight miles or segments, meeting a minimum spend, or meeting any other challenge to receive the upgrade is not required.

Yes. You will receive two Pualani Platinum upgrade certificates when your upgrade has processed. These certificates can be redeemed for one-way upgrades to First Class on North American flights or Business Class on international flights. These certificates are only valid on flights operated by Hawaiian Airlines. For more information, please visit the Hawaiian Airlines website.

No. Because this is a purchased status, Hawaiian Airlines does not allow it to be matched to the equivalent status in the Alaska Airlines Mileage Plan program.